After lengthy discussion with service manager and Travis's interjection the shop aligned my truck the way I wanted and it handles and steers very good. The service manager did charge me more than what was advertised on their electronic sign, but I hope to correct this on my next visit. Thumbs up to the alignment tech. Nice guy UPDATE: after an 8 hour trip today I found that after 2 years of a stabilitrac malfunction and warning light that the problem has been resolved, thanks to the excellent alignment done on my suburban by the alignment tech at Ocala auto repair. Thanks guys you made my day.
Thank you Kevin for your feedback and for taking the time to share your experience. We're glad to hear that you're satisfied with the alignment work and that your truck is handling and steering the way you wanted. Travis and our team always strive to meet our customers' needs, even when they have specific requests outside the standard recommendations. We apologize for any confusion regarding the pricing. The difference was due to an old coupon, and as we mentioned during your visit, we're more than happy to credit your account for your next visit or refund the difference if you want to stop by the shop. Please don't hesitate to reach out so we can make sure this is taken care of to your satisfaction. We're also pleased to hear that you had a positive experience with our alignment tech. We'll be sure to pass on your kind words. Thank you again for your feedback, and we look forward to serving you again soon! Best regards, Terry Ocala Auto Repair
- Ocala Auto Repair