I’m completely blown away from the service that was performed on my 11 m sport package bmw 5 series. Was skeptical because I only wanted it to be touched by bmw but the wait was long because they were booked in advanced. My car was misfiring from 1 cyclinder and my g/f was telling me about it on the phone. She took it to Ocala auto repair because it was close by. Instead of treating her like a typical woman being at a repair shop by herself,they explained what was going on and even brought out a broken part that could cause a future issue and advised her but didn’t peer pressure her to get it replaced and advised her to FaceTime me and show me what was going on(vice to me being a trucker). That right there is honesty and pure quality which ment a lot. For them to not have a bmw master mechanic logo on their shirt, they performed as if they worked for a bmw dealership. Great establishment, A1 service. In and out with the change of all the spark plugs and 2 ignition coils within 2 hrs of having parts brought over. I highly recommend and if I can’t get into bmw, I will most def do business again.
Hey Walt, thank you for the amazing review! More then anything, we here at Ocala Auto Repair strive for great customer service and quality of workmanship. I appreciate you giving us the opportunity to work on your 5 series BMW, it is a beautiful car. Thank you again for sharing your experience and we look forward to working with you in the future! Be safe out there on the road and next time your in town stop by and say hi. - Ocala Auto Repair
- Ocala Auto Repair