As an 83-year-old retired Catholic priest, I must admit that my knowledge of cars is quite limited. I always found dealership prices too steep for my budget, so I turned to the internet for help. That's when I discovered Ocala Auto Repair. After reading countless glowing reviews, I decided to pay them a visit. Upon arriving, I encountered a friendly customer in the parking lot who was full of praise for the staff. He confidently said, "I trust these people with my life." That sentiment struck a chord with me, and I made an appointment for an oil change and to address a concerning vibration in my car. From the moment I walked in, the staff at Ocala Auto Repair made me feel welcomed and valued. I spent my time in their lovely waiting room, enjoying complimentary coffee and free internet while they inspected my vehicle. To my surprise, they informed me that my tires were severely worn—practically driving on rims! They took the time to show me the damage, which I greatly appreciated. God was with me, with those tires I could have had a serious accident in addition to not only new tires but new wheels. When I left my car, I anticipated a huge unanticipated bill. However, I was later informed about the necessary repairs and, yes, the bill was higher than expected. Then came the hurricane. The team at Ocala Auto Repair took extra precautions by moving my car into their garage for safekeeping. Once the storm passed, they promptly got back to work and completed the repairs. Not only did they address the tires, but they also discovered several other issues I had overlooked, all of which they repaired with my approval. To my delight, the final bill was $250 less than I had initially feared. The professionalism, patience, and reasonable pricing of Ocala Auto Repair have left me thoroughly impressed. What they accomplished for me would have easily cost 30% more at the dealership. I wholeheartedly recommend Ocala Auto Repair for anyone needing car services—be it American or European vehicles. I have no personal ties to this wonderful team, but I believe in sharing good experiences. If anyone wants to reach out to me for questions, I’m more than happy to oblige. Thank you, Ocala Auto Repair, for your exceptional service! — Ron
Ron, Thank you so much for sharing your wonderful experience with us! It was truly an honor to serve you, and we're delighted to hear that you felt valued and cared for during your visit to Ocala Auto Repair. Your story about discovering us and then trusting us with your vehicle—especially given the concerns with your tires—means a lot. We're so glad that we could make a difference in ensuring your safety on the road. It’s not every day that we receive feedback from someone with such rich life experience, and your kind words warm our hearts. Our team takes great pride in providing honest, professional service, and it’s fantastic to know that you found our pricing fair and the repairs thorough. The trust you placed in us, especially after encountering unexpected repairs, is something we deeply appreciate. Thank you again for your heartfelt recommendation. If you ever need anything else, we’re always here to help. God bless, and we hope to see you again—hopefully not because of another repair, but maybe just to say hello and enjoy a cup of coffee! Warm regards, Travis and the Ocala Auto Repair Team
- Ocala Auto Repair