Travis, David, and Melissa were a pleasure to deal with. They kept me informed as to the status of the vehicle until it was repaired. Everything was accurately explained beforehand. They were the only shop out of the several called to explain that replacing steering components would also add a $99 alignment charge. That would have come as a surprise anywhere else when it came time to to pay the bill. Good customer service has a lot to do with communicating, which they do extremely well. The steering feels great, and I have peace of mind with their 3 year warranty. Thank you, Ocala Auto Repair!
Thank you Steve! Travis, David and Melissa are a dynamic trio for sure. We're happy to have gotten your Ford Focus back on the road and safe with the Rack and Pinion Repair and Alignment
- Ocala Auto Repair