5

Jason, thank you, from now on, y'all will be getting all my business, it's wonderful having peace of mind knowing I won't be stranded with a broke down vehicle, thank you again

Thank you Diane for the 5 Star Review! Exceptional customer service is at our core and we're glad we exceeded your expectations on got the new Starter installed on your Honda Civic

- Ocala Auto Repair
5

Awesome from start to finish! Very professional and knowledgeable.

Madelaine, Thank you for the 5 Star Review! Delivering exceptional customer service is our core commitment, and knowing that we surpassed your expectations is truly gratifying. Your satisfaction remains our utmost priority, and we're thankful for the chance to assist you with those Shocks and Lower Control Arms on your Toyota Sienna

- Ocala Auto Repair
5

Great job ,very happy with the work

Roger, thank you for the 5-star review! It's fantastic to hear that you're thrilled with the work we did. We take pride in providing top-notch service and making our customers happy. If you ever need anything in the future, don't hesitate to reach out.

- Ocala Auto Repair
5

They went out of their way to be kind during a very stressful time for us. Our car was towed there after an accident. Jason walked us through the process with insurance and made calls to find us a rental. Travis drove us to 3 rental car companies. They were so sweet. Customer service like we used to expect, but rarely get anymore.

Jane. Thank you for the 5 Star Review! We understand that accidents can be overwhelming, especially when you're on a long trip. Our priority is to provide exceptional service to our customers every step of the way. We're thrilled to hear that Jason and Travis were able to assist you with navigating the insurance process for you Honda and finding a rental car to get you back on the road to Ohio. Providing top-notch customer service is at the heart of everything we do, and it's incredibly rewarding to know that we were able to exceed your expectations. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. Travis, Jason and the whole team at Ocala Auto Repair

- Ocala Auto Repair
5

First time visiting this location and being new to Ocala I can say from my first experience it was Veryyy pleasant and welcoming the staff was awesome polite and very understanding helpful to the fullest. They were very kind to my nieces that was with me they had goodies for them to snack on while we waited which they loved 🥰 and complementary coffee which is always a plus being that I’m Hispanic and love coffee . I would aswell like to thank them for there honesty they told me what was wrong and explained to me that what I was told at another location was totally unacceptable and wrong 🥰 they fixed what needed to be fixed and gave me a printout and a estimated price of future services that I am going to need done 🥰 . I Highly recommend them for any auto repairs u may need done it’s nice to see that there are still honest ppl in this world that aren’t out for ur money but love doing there job and continue to be honest 🙏 this will be my place to go as far as any of my cars to be serviced 🥰🙏. ONCE AGAIN THANK U so very much

Dear ovejita de Dios, thank you for sharing your positive experience with us! We are thrilled to hear that you had such a pleasant and welcoming visit to our shop. It's great to know that our staff provided excellent service and took care of your needs. We pride ourselves on Honesty and Transparency, so we're glad that you found our recommendations trustworthy. We appreciate your recommendation and we're here if you ever need us again in the future!

- Ocala Auto Repair
3

The car definitely runs much better, stronger, smoother and the shaking at the steering wheel is gone. it was expensive, but what isn’t? I’m glad I had you do the work. The reason you’re not getting a 5 star review is because when I opened the hood the next day, this is what I saw! See photos. The Saturday before I brought my car in I had cleaned and I ArmorAll the engine. So after spending $943 I get back a filthy engine??? It would have only taken 5 minutes to clean the oil off. Which makes me hope the mechanic paid better attention to detail when he was working on my carb.

Ken, The tech should have wiped that down, please stop by and we'll clean up that car cover for you.

- Ocala Auto Repair
5

As a steady customer the guys at Ocala Auto continue to provide excellent customer service. Yesterday I had my front brakes replaced and they forgot to add labor cost of $148 on the original quote so they didn’t charge me and absorbed the cost themselves. Honestly and integrity is their motto. Thank you guys!

Joani, it's wonderful to hear about your ongoing positive experiences with us! We strive to uphold a high standard of customer service, and we apologize for the oversight in your quote. It's great to know you appreciate our Honesty and Integrity. Thanks for being a loyal customer, and we'll be here if you ever need us again in the future!

- Ocala Auto Repair
5

I brought my son’s car in to get the alternator put in. Very impressed . They even did a thorough system check to make sure it in fact was the alternator before I purchased it from autozone next door . They were very honest and affordable . The waiting room was amazing with coffee , phone charger station and tv while you wait. I will definitely be back for any other service I need done . I Highly recommend these guys. They were amazing .

Thank you Jessica for the 5 Star Review! I'm happy we were able to get your sons Ford back on the road with that new Alternator.

- Ocala Auto Repair
5

Well my vehicle is in the shop that day they called me three times to give me updates on it very professional

Thank you David for the 5 Star Review! I'm happy that we got that Oil Changed and the ECM reprogramed on your GMC Terrain

- Ocala Auto Repair
5

Travis and his team are amazing! Always great personal service, pressure free, and quick. Have been a customer for years and will continue to be for many more!

Thank you for the 5 Star Review Deborah! We're happy to have gotten your Oil Changed in your Hyundai Tuscon

- Ocala Auto Repair
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