5

First time visiting this location and being new to Ocala I can say from my first experience it was Veryyy pleasant and welcoming the staff was awesome polite and very understanding helpful to the fullest. They were very kind to my nieces that was with me they had goodies for them to snack on while we waited which they loved 🥰 and complementary coffee which is always a plus being that I’m Hispanic and love coffee . I would aswell like to thank them for there honesty they told me what was wrong and explained to me that what I was told at another location was totally unacceptable and wrong 🥰 they fixed what needed to be fixed and gave me a printout and a estimated price of future services that I am going to need done 🥰 . I Highly recommend them for any auto repairs u may need done it’s nice to see that there are still honest ppl in this world that aren’t out for ur money but love doing there job and continue to be honest 🙏 this will be my place to go as far as any of my cars to be serviced 🥰🙏. ONCE AGAIN THANK U so very much

Dear ovejita de Dios, thank you for sharing your positive experience with us! We are thrilled to hear that you had such a pleasant and welcoming visit to our shop. It's great to know that our staff provided excellent service and took care of your needs. We pride ourselves on Honesty and Transparency, so we're glad that you found our recommendations trustworthy. We appreciate your recommendation and we're here if you ever need us again in the future!

- Ocala Auto Repair
3

The car definitely runs much better, stronger, smoother and the shaking at the steering wheel is gone. it was expensive, but what isn’t? I’m glad I had you do the work. The reason you’re not getting a 5 star review is because when I opened the hood the next day, this is what I saw! See photos. The Saturday before I brought my car in I had cleaned and I ArmorAll the engine. So after spending $943 I get back a filthy engine??? It would have only taken 5 minutes to clean the oil off. Which makes me hope the mechanic paid better attention to detail when he was working on my carb.

Ken, The tech should have wiped that down, please stop by and we'll clean up that car cover for you.

- Ocala Auto Repair
5

As a steady customer the guys at Ocala Auto continue to provide excellent customer service. Yesterday I had my front brakes replaced and they forgot to add labor cost of $148 on the original quote so they didn’t charge me and absorbed the cost themselves. Honestly and integrity is their motto. Thank you guys!

Joani, it's wonderful to hear about your ongoing positive experiences with us! We strive to uphold a high standard of customer service, and we apologize for the oversight in your quote. It's great to know you appreciate our Honesty and Integrity. Thanks for being a loyal customer, and we'll be here if you ever need us again in the future!

- Ocala Auto Repair
5

I brought my son’s car in to get the alternator put in. Very impressed . They even did a thorough system check to make sure it in fact was the alternator before I purchased it from autozone next door . They were very honest and affordable . The waiting room was amazing with coffee , phone charger station and tv while you wait. I will definitely be back for any other service I need done . I Highly recommend these guys. They were amazing .

Thank you Jessica for the 5 Star Review! I'm happy we were able to get your sons Ford back on the road with that new Alternator.

- Ocala Auto Repair
5

Well my vehicle is in the shop that day they called me three times to give me updates on it very professional

Thank you David for the 5 Star Review! I'm happy that we got that Oil Changed and the ECM reprogramed on your GMC Terrain

- Ocala Auto Repair
5

Travis and his team are amazing! Always great personal service, pressure free, and quick. Have been a customer for years and will continue to be for many more!

Thank you for the 5 Star Review Deborah! We're happy to have gotten your Oil Changed in your Hyundai Tuscon

- Ocala Auto Repair
5

Top notch service. In and out in a more than reasonable amount of time.. They made me aware of other things my car will need in the future. Zero pressure to upsell. The team at Ocala Auto Repair is AMAZING to say the least.

Thank you, J D, for the amazing review! At Ocala Auto Repair, customer satisfaction is our priority. We're glad you enjoyed our top-notch service and that our team made your visit hassle-free. If you have any questions about future car needs, don't hesitate to reach out. We look forward to serving you again!

- Ocala Auto Repair
5

The fellas there are absolutely wonderful and are extremely knowledgeable with regard to my 2016 Mini. I have gone to other foreign car repair shops in Lessburg and Ocala and by far they are the best. They really do care about their customers. They even called regarding to how my Mini was running. That's a first. No auto repair company in my 80 years has ever done that! Thank you Travis and staff!

Dear Joani, we couldn't be happier than to read this fantastic review! It's fantastic to hear that our team went above and beyond to ensure that your experience was top-notch. If there's anything else we can do to assist you or your Mini, please don't hesitate to reach out. Thank you for choosing us as your trusted foreign car repair shop!

- Ocala Auto Repair
5

Travis and the guys were so great! AND HONEST!! Now that I’ve moved back to Ocala, I will return to Ocala Auto Care for my car needs! Thank you guys so much!!

Welcome to Ocala and the OAR family Erin! Thank you for your 5 Star Review, we 're glad to get you Kia Sportage taken care of for you

- Ocala Auto Repair
5

I'm very satisfied, good job

Thank you for choosing Ocala Auto Repair, Dannie! We are thrilled to hear that you are very satisfied with our service. Your satisfaction is our top priority, and we aim to provide exceptional experiences for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Ocala Auto Repair
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